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Hospital Information
Your guide to getting care at Kenak Medika Hospital
Packages
Take advantage of our exclusive healthcare packages and special promotions, tailored to meet your medical needs at an affordable cost.
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TONSILLOADENOIDECTOMY
A surgical procedure performed to remove the tonsils and adenoids at the same time.
Starting from
IDR 18,510,000
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SC ERACS
A modern approach to cesarean surgery aimed at accelerating maternal recovery, reducing postoperative pain, and shortening hospital stay duration.
Starting from
IDR 15,880,000
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VARICOCELE SURGICAL
A surgical procedure performed to treat varicocele, which is the enlargement of the veins in the scrotum that can affect fertility or cause pain.
Starting from
IDR 16,990,000
Patient Registration Flow
Understand how to register for medical services at our hospital, whether through the outpatient clinic, emergency room, or online.
Outpatient Registration
Visit the Outpatient Registration Desk.
Fill out the registration form and present valid ID (e.g., ID card/driver's license/insurance card/BPJS).
Select the desired clinic or specialist doctor.
Receive a queue number and wait in the designated waiting area.
Emergency Room
The patient receives immediate medical attention upon arrival.
Identification and registration are handled by a family member or accompanying person during emergency treatment.
Patient will be referred for further action (inpatient, ICU, or specialist) based on initial evaluation.
Online Registration
Patients may register online by filling out a digital form and choosing a doctor's schedule.
Notifications will be sent via email or SMS upon confirmation.
Patient Rights & Responsibilities
Rights
Right to Information
Patients have the right to receive clear, honest, and complete information regarding their diagnosis, treatment, and medical procedures.
Right to Privacy and Confidentiality
Patients have the right to privacy and confidentiality of their medical records and personal information throughout their care.
Right to Informed Consent
Patients have the right to give or refuse consent for medical treatment after receiving adequate information.
Right to Fair and Respectful Treatment
Patients have the right to receive quality care without discrimination, and with respect for their values, beliefs, and cultural background.
Responsibilities
Provide Accurate Information
Patients are responsible for providing accurate and complete information about their health condition, medical history, and other relevant matters.
Follow Medical Advice and Instructions
Patients are responsible for following the treatment plan and medical instructions given by healthcare providers.
Respect Others and Hospital Rules
Patients are expected to respect hospital staff, fellow patients, and adhere to hospital rules and regulations.
Fulfill Administrative Obligations
Patients are responsible for settling all administrative and financial obligations related to their care, in accordance with hospital policies.
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FAQ for Patients & Visitors
Find answers to frequently asked questions about our services, registration, BPJS, and regulations at Kenak Medika Hospital.
What types of rooms are available?
VVIP (Agung): 1 patient (private room)
VIP (Batur): 1 patient (private room)
Class 1 (Lempuyang/Seroni): 2 patients per room
Class 2 (Batukaru/Sari): 3 patients per room
Class 3 (Uluwatu/Puspa): 5 patients per room
What facilities are available in the rooms?
Facilities vary depending on the room class. However, in general, each room is equipped with AC, Smart TV, Tissue, Telephone, and Blanket. For more detailed information, please refer to the Facilities menu.
Is smoking allowed on hospital premises?
To maintain a healthy environment, smoking is not permitted within the hospital area.
What payment methods are accepted?
Payments can be made via Cash, Bank Transfer, Contactless, and Qris.
Does Kenak Medika offer cost estimates?
Yes, you can request a cost estimate from our Customer Care. However, please note that the estimate may differ from the final cost.
What are the hospital’s featured services?
Emergency
High-quality emergency care services, including:
- 24-hour on-call specialist doctors
- Experienced medical staff
- Diagnostic support services (X-ray and CT Scan) near the Emergency Room
- Ambulance service with a qualified team
Cardiology
Services in the field of cardiology include:
- Multi Slice CT Scan
- Echocardiography
- Electrocardiogram
Orthopaedics
The Orthopedic Center of Excellence offers expert diagnosis, treatment, and rehabilitation for bone, joint, or connective tissue disorders:
- Diagnosis of complex injuries or diseases, guided by 2D/3D CT Scan
Obgyn
Offering top obstetrics and gynecology services with modern technology and experienced specialists.
- Complete diagnostic facilities including 2D/3D/4D Pregnancy Ultrasound
- Comprehensive pregnancy and childbirth services
- Modern delivery facilities with Eracs method
ENT (Ear, Nose, Throat)
- Endoscopy and Microscopy services
- Audiometry and Hearing Function Tests
- Experienced ENT specialists
Online Appointments
Online Appointment and Prescriptions
Now, you can book a limited amount of doctors appointmentonline
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