Your Health Solution
Hospital Information
Your guide to getting care at Kenak Medika Hospital
Packages
Take advantage of our exclusive healthcare packages and special promotions, tailored to meet your medical needs at an affordable cost.
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Tonsillectomy & Adenoidectomy
A surgical procedure to remove the tonsils and adenoids, commonly performed to treat recurrent tonsillitis, enlarged adenoids, and breathing or sleep-related disorders.
Starting from
IDR 33,999,900
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ERACS Cesarean Section
An advanced C-section using ERACS protocol for faster recovery, reduced post-surgical pain, early mobilization, and shorter hospital stay.
Starting from
IDR 38,503,200
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Heart Screening
A preventive heart check-up to detect early signs of cardiovascular disease, heart risk factors, and silent heart conditions before symptoms appear.
Starting from
IDR 3,260,000
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MEDICAL CHECK UP
A comprehensive health check-up aims to determine the general condition of the body, detect diseases early, and monitor the function of vital organs.
Starting from
IDR 515,000
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Occupational Health Check-Up
A workplace health assessment designed to evaluate work-related health risks, monitor employee health, and support occupational safety and compliance.
Starting from
IDR 1,250,000
Patient Registration Flow
Understand how to register for medical services at our hospital, whether through the outpatient clinic, emergency room, or online.
Outpatient Registration
Visit the Outpatient Registration Desk.
Fill out the registration form and present valid ID (e.g., ID card/driver's license/insurance card/BPJS).
Select the desired clinic or specialist doctor.
Receive a queue number and wait in the designated waiting area.
Emergency Room
The patient receives immediate medical attention upon arrival.
Identification and registration are handled by a family member or accompanying person during emergency treatment.
Patient will be referred for further action (inpatient, ICU, or specialist) based on initial evaluation.
Online Registration
Patients may register online by filling out a digital form and choosing a doctor's schedule.
Notifications will be sent via email or SMS upon confirmation.
Patient Rights & Responsibilities
Rights
Right to Information
Patients have the right to receive clear, honest, and complete information regarding their diagnosis, treatment, and medical procedures.
Right to Privacy and Confidentiality
Patients have the right to privacy and confidentiality of their medical records and personal information throughout their care.
Right to Informed Consent
Patients have the right to give or refuse consent for medical treatment after receiving adequate information.
Right to Fair and Respectful Treatment
Patients have the right to receive quality care without discrimination, and with respect for their values, beliefs, and cultural background.
Responsibilities
Provide Accurate Information
Patients are responsible for providing accurate and complete information about their health condition, medical history, and other relevant matters.
Follow Medical Advice and Instructions
Patients are responsible for following the treatment plan and medical instructions given by healthcare providers.
Respect Others and Hospital Rules
Patients are expected to respect hospital staff, fellow patients, and adhere to hospital rules and regulations.
Fulfill Administrative Obligations
Patients are responsible for settling all administrative and financial obligations related to their care, in accordance with hospital policies.
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FAQ for Patients & Visitors
Find answers to frequently asked questions about our services, registration, BPJS, and regulations at Kenak Medika Hospital.
What types of inpatient rooms are available ?
Kenak Medika Hospital Ubud offers several types of inpatient rooms designed for comfort and patient needs:
VVIP (Agung): 1 patient (private room)
VIP (Batur): 1 patient (private room)
Class 1 (Lempuyang/Seroni): 2 patients per room
Class 2 (Batukaru/Sari): 3 patients per room
Class 3 (Uluwatu/Puspa): 5 patients per room
What facilities are available in the rooms ?
Facilities vary depending on the room class. Generally, each room is equipped with:
Air Conditioning (AC)
Smart TV
Tissue
Telephone
Blanket
For more detailed information, please refer to the Facilities menu.
How can I make an appointment with a doctor ?
You can schedule a doctor’s appointment by:
Phone: +62 811-3930-911
Online: via the official website under the Appointment menu
Walk-in: directly at the hospital
What payment methods are accepted ?
Payments can be made via Cash, Bank Transfer, Contactless, and Qris.
Does Kenak Medika offer cost estimates?
Yes, you can request a cost estimate from our Customer Care. However, please note that the estimate may differ from the final cost.
What are the hospital’s featured services?
Emergency
High-quality emergency care services, including:
- 24-hour on-call specialist doctors
- Experienced medical staff
- Diagnostic support services (X-ray and CT Scan) near the Emergency Room
- Ambulance service with a qualified team
Cardiology
Services in the field of cardiology include:
- Multi Slice CT Scan
- Echocardiography
- Electrocardiogram
Orthopaedics
The Orthopedic Center of Excellence offers expert diagnosis, treatment, and rehabilitation for bone, joint, or connective tissue disorders:
- Diagnosis of complex injuries or diseases, guided by 2D/3D CT Scan
Obgyn
Offering top obstetrics and gynecology services with modern technology and experienced specialists.
- Complete diagnostic facilities including 2D/3D/4D Pregnancy Ultrasound
- Comprehensive pregnancy and childbirth services
- Modern delivery facilities with Eracs method
ENT (Ear, Nose, Throat)
- Endoscopy and Microscopy services
- Audiometry and Hearing Function Tests
- Experienced ENT specialists
Online Appointments
Online Appointment and Prescriptions
Now, you can book a limited amount of doctors appointmentonline
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